Privacy Policy
IntegriTest, LLC (d/b/a ToolVal.com)
Effective Date: 09 April 2026
IntegriTest, LLC, doing business as ToolVal.com (“IntegriTest”, “we”, “our”, or “us”), respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.toolval.com (the “Site”) and use our services, including medical device software/tool validation services and the sale of validation summaries (collectively, the “Services”).
This Privacy Policy applies to Personal Data we collect:
Through the Site
Through communications (email, forms, support)
In connection with providing validation services
In connection with the purchase of validation summaries
“Personal Data” means information that identifies, relates to, or could reasonably be linked to an individual.
This policy does not apply to third-party services or websites we do not control.
We may collect:
Name
Email address
Company name
Job title
Billing and payment information
Project-related information (e.g., tool usage context, validation requirements)
Communications (emails, support requests)
In the course of providing validation services, we may collect:
Software/tool names and configurations
Validation requirements and intended use
Non-patient technical data necessary for validation
Documentation provided by you
Important: We do not request or intend to process Protected Health Information (PHI). You agree not to submit PHI unless explicitly agreed in writing.
When you use the Site, we may collect:
IP address
Browser type
Device identifiers
Pages visited
Time and date of visits
Referring URLs
Usage data and analytics
We use cookies and similar technologies to:
Operate the Site
Analyze usage
Improve performance
You can control cookies through your browser settings.
We use your information to:
Provide validation services
Generate and deliver validation summaries
Process transactions
Communicate with you
Provide customer support
Improve our services and website
Ensure security and prevent fraud
Comply with legal obligations
Where applicable, we process Personal Data based on:
Contractual necessity – to provide Services
Legitimate interests – improving services, security, business operations
Consent – where explicitly requested
Legal obligations
We may share Personal Data with:
Payment processors (e.g., Stripe or equivalent)
Hosting providers
Analytics providers
Email and communication platforms
If we are involved in a merger, acquisition, or asset sale.
When required to:
Comply with law or legal process
Protect rights, safety, or property
Prevent fraud or abuse
We do not sell your Personal Data.
We retain Personal Data:
As long as necessary to provide Services
As required for legal, regulatory, or contractual obligations
For legitimate business purposes (e.g., recordkeeping of validations)
We may retain anonymized or aggregated data indefinitely.
We implement reasonable technical and organizational safeguards, including:
Access controls
Secure storage
Encryption where appropriate
However, no system is completely secure.
Depending on your jurisdiction, you may have rights to:
Access your Personal Data
Correct inaccurate data
Request deletion
Restrict or object to processing
Data portability
Withdraw consent
To exercise rights, contact: hello@toolval.com
If you are a California resident, you may have the right to:
Know what data we collect and how it is used
Request deletion
Correct inaccurate information
Opt-out of sale (we do not sell data)
Your data may be processed in the United States. By using our Services, you consent to such transfer.
Our Services are not intended for individuals under 18. We do not knowingly collect data from children.
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
IntegriTest, LLC (d/b/a ToolVal.com)
hello@toolval.com
Address provided upon request
We provide tool validation services and documentation, not clinical services
We do not act as a healthcare provider
We do not process patient data unless explicitly agreed under separate contractual terms
Customers are responsible for ensuring compliance with applicable regulations (e.g., FDA, ISO 13485, 21 CFR Part 11)
Limitation of Liability
To the maximum extent permitted by law, the total liability of Vendor arising out of or related to the services or deliverables provided under this Agreement, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the purchaser to Vendor for the specific validation package giving rise to the claim.
Regulatory Responsibility
Client acknowledges that Vendor provides validation documentation and test evidence for the specified software tool only. Client retains sole responsibility for determining regulatory applicability, compliance with FDA or other regulatory requirements, and the suitability of the validation documentation within Client’s quality management system.
Disclaimer of Warranties
Except as expressly stated in this Agreement, the validation documentation and related deliverables are provided “as is”. Vendor disclaims all other warranties, express or implied, including warranties of fitness for a particular purpose, merchantability, or regulatory acceptance.
No Third-Party Reliance
The validation deliverables are provided solely for use by the Client organization purchasing the validation package. No third party may rely upon the deliverables without the prior written consent of Vendor.