Terms of Service

IntegriTest, LLC (d/b/a ToolVal.com)
Effective Date: 09 April 2026


1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of www.toolval.com (the “Site”) and services provided by IntegriTest, LLC (“IntegriTest”, “we”, “us”, or “our”), including medical device tool validation services and the sale of validation summaries (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.


2. Services Description

We provide:

  • Validation of software tools used in medical device development and quality systems

  • Documentation and validation summaries as evidence of validation activities

  • Related consulting or supporting materials

Important:

  • We do not certify, approve, or guarantee regulatory compliance

  • Our deliverables are supporting evidence, not regulatory determinations

  • You remain solely responsible for compliance with applicable regulations (e.g., FDA, ISO standards)


3. Eligibility

You must:

  • Be at least 18 years old

  • Have authority to bind your organization

The Services are intended for business use, not consumers.


4. Accounts

If you create an account:

  • You must provide accurate information

  • You are responsible for account security

  • You are responsible for all activity under your account

We may suspend or terminate accounts at our discretion.


5. Customer Responsibilities

You agree to:

  • Provide accurate and complete information

  • Ensure that any data provided does not include Protected Health Information (PHI) unless explicitly agreed in writing

  • Use deliverables appropriately within your quality and regulatory systems

  • Independently verify suitability of validation outputs for your intended use


6. Deliverables and Use Restrictions

A. License

Subject to payment and compliance with these Terms, we grant you a:

  • Non-exclusive

  • Non-transferable

  • Internal-use license

to use validation summaries and deliverables.

B. Restrictions

You may not:

  • Resell validation summaries as standalone products

  • Misrepresent validation scope or conclusions

  • Use deliverables outside their intended validated context

  • Claim regulatory approval based solely on our deliverables


7. Payments

A. Fees

  • Fees are as quoted or listed on the Site

  • All payments are due as specified at purchase

B. No Refunds

Unless otherwise stated:

  • Fees are non-refundable once services are delivered

C. Payment Processing

Payments may be processed via third-party providers (e.g., Stripe). You agree to their terms.


8. Intellectual Property

A. Our IP

We retain all rights to:

  • Methodologies

  • Templates

  • Test cases

  • Validation frameworks

  • Underlying know-how

B. Your Data

You retain ownership of:

  • Information you provide

  • Your internal systems and configurations

C. Feedback

Any feedback you provide may be used by us without restriction.


9. Confidentiality

We will treat non-public information you provide as confidential and use it only to:

  • Perform Services

  • Improve offerings (in aggregated/anonymized form)

You are responsible for ensuring you have rights to share any information with us.


10. Disclaimers

THE SERVICES AND DELIVERABLES ARE PROVIDED:

  • “AS IS”

  • “AS AVAILABLE”

WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • REGULATORY ACCEPTANCE

Specifically:

  • We do not guarantee FDA or auditor acceptance

  • We do not guarantee compliance outcomes

  • Validation conclusions are based on information provided and defined scope


11. Limitation of Liability

To the maximum extent permitted by law, the total liability of Vendor arising out of or related to the services or deliverables provided under this Agreement, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the purchaser to Vendor for the specific validation package giving rise to the claim.


12. Indemnification

You agree to indemnify and hold harmless IntegriTest from claims arising out of:

  • Your use of the Services

  • Your regulatory submissions

  • Your misuse of deliverables

  • Your violation of applicable laws


13. Regulatory Responsibility

Client acknowledges that Vendor provides validation documentation and test evidence for the specified software tool only. Client retains sole responsibility for determining regulatory applicability, compliance with FDA or other regulatory requirements, and the suitability of the validation documentation within Client’s quality management system.


14. Disclaimer of Warranties

Except as expressly stated in this Agreement, the validation documentation and related deliverables are provided “as is”. Vendor disclaims all other warranties, express or implied, including warranties of fitness for a particular purpose, merchantability, or regulatory acceptance.


15. No Third-Party Reliance

The validation deliverables are provided solely for use by the Client organization purchasing the validation package. No third party may rely upon the deliverables without the prior written consent of Vendor.


16. Third-Party Services

We are not responsible for third-party tools, platforms, or integrations used in connection with our Services.


17. Termination

We may suspend or terminate access:

  • For breach of these Terms

  • For non-payment

  • At our discretion

Sections that should survive (IP, liability, etc.) will remain in effect.


18. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.


19. Dispute Resolution

  • Venue: State or federal courts in Florida


20. Modifications

We may update these Terms at any time. Continued use constitutes acceptance.


21. Contact

IntegriTest, LLC (d/b/a ToolVal.com)
hello@toolval.com


22. Entire Agreement

These Terms constitute the entire agreement between you and IntegriTest regarding the Services.


23. Industry-Specific Clarification

  • Deliverables are supporting validation evidence, not certifications

  • No clinical, diagnostic, or patient-facing services are provided

  • No PHI processing unless explicitly contracted

  • Customers are responsible for integrating outputs into their QMS